3 min read
Agentic AI in Policy Servicing, Part 3: Keeping Agents in Control
The question raised in nearly every conversation about agentic AI is how to stay in control of automated actions without routing every decision past...
AI
3 min read
Agentic AI in Policy Servicing, Part 2: Four Places to Start
"A complex system that works is invariably found to have evolved from a simple system that worked." John Gall The strongest early candidates for...
2 min read
Agentic AI in Policy Servicing, Part 1: Where It Fits and Where It Does Not
"There is nothing so useless as doing efficiently that which should not be done at all." Peter Drucker Policy servicing has absorbed automation for a...
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2 min read
Point of Receipt: Redefining Claims Risk Detection (An Insurance Nerds Original Webinar)
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Nicholas Lamparelli: Sep 8, 2026, 10:21:39 AM
The traditional insurance claims process is undergoing a significant transformation. Our recent webinar titled Point of Receipt: Redefining Claims...
2 min read
Optimizing AI in Insurance: The Crucial Role of Data Foundation
Artificial intelligence has moved from pilot projects to production in many property and casualty insurers. Claims estimation, predictive...
2 min read
An Accountability Blind Spot: AI Agents in Insurance
Nicholas Lamparelli: Jul 8, 2026, 12:35:20 PM
AI in insurance is moving fast. We are rapidly transitioning from analytical AI that tells us what to do to autonomous AI agents that actually do it....
3 min read
How AI is Transforming Insurance Buying Expectations
Mango Policy: Mar 4, 2026, 10:36:25 AM
The insurance industry has spent years talking about digital distribution. Websites were the first step. Then came embedded experiences, self-service...
3 min read
AI's "Technological Adolescence": Implications for the Insurance Industry
Nicholas Lamparelli: Feb 24, 2026, 5:22:58 PM
Executive Summary We are entering what thought leaders describe as a “technological adolescence,” a period marked by transformative artificial...
3 min read
Harnessing AI at Scale: Lessons From Google
Nicholas Lamparelli: Feb 16, 2026, 4:57:22 PM
Executive Summary The insurance industry stands at a pivotal moment akin to the convergence of cloud migration and the emergence of AI-native...
3 min read
AI-Driven Securities Risks in the Wake of Oracle’s Lawsuit
Nicholas Lamparelli: Feb 9, 2026, 1:37:02 PM
Executive Summary The recent securities class action lawsuit filed against Oracle, centered on allegations related to its AI infrastructure capital...