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Making Lemon-ade out of Lemons: Interview with Insurance Insider – Amber Wuollet – OnRamp Special by Nicholas Lamparelli Learn about Amber Wuollet in...
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Let’s talk about Blockchain! by Nicholas Lamparelli In true Insurance Nerds style, let’s have some fun talking about blockchain! Referenced in this...
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What is NPS? by John Bachmann In insurance, we throw around a lot of terms and acronyms. It’s no different when we start digging into Customer...
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New Insurtech Video Series With Curtis Goldsborough by Nicholas Lamparelli Insurance Nerds is excited to be collaborating with Curtis Goldsborough to...
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Lemonade Out of Lemons – Insurance Insider featuring Amy Waninger by Nicholas Lamparelli Learn about Amy Waninger and her company Lead at any Level...
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Who is the Customer? by John Bachmann Customer Service, Customer Care, Customer Experience. We all talk about these topics on a regular basis. So...
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Does More Money Equal a Better CX? by John Bachmann Spoiler Alert: I don’t think paying more money on a Claim ensures a great experience. After...
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You Don’t Need Soft Skills in Claims by John Bachmann Sure you need technical skills to succeed in Claims, but interpersonal skills are key. But...
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“Rating” New Policy Language – Yea or Nay by John Bachmann The discussion of insurance innovation is often centered around InsurTech and the newest...
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I Thought I Knew Gamma Iota Sigma by John Bachmann February is Insurance Careers Month. So, it’s only fitting we talk about an organization helping...
