Ben Baker

WHEN COMMUNICATION IS BENT, BROKEN, OR BEDLAM—CALL ME. Hi, I’m Ben Baker and I’m ready for what’s next. After 25+ years of helping clients across three continents tell better stories, lead change, and deepen relationships within my own agency, I’m seeking my next challenge as either a senior communications consultant or VP of Communications within a values-driven B2B organization. Focused on heathcare, manufacturing, logistics or government.. I want to be somewhere I can work as part of a dynamic team, create significant impact, and coach, mentor, and train the next generation of leaders. I’m especially excited to lead teams in areas like: • Internal & External Communications • Change Leadership • Brand & Story Development • Stakeholder Engagement • Customer Experience I help mid-to-large B2B organizations fix what’s not working—from fractured messaging to misaligned teams—and build communications systems that engage, influence, and drive results. Whether you're navigating uncertainty, scaling fast, or leading transformation, I bring clarity, structure, and strategy to internal and external communications so you can: ✅ Build trust across stakeholders ✅ Inspire alignment and buy-in ✅ Stand out in competitive markets ✅ Drive growth, reduce risk, and move forward with confidence ________________________________________

4 min read

How To Tell Your Story Creatively?

How To Tell Your Story Creatively? by Ben Baker Last month I wrote an article for Insurance Nerds titled Do Your Employees Know Your Story? The feedback that I got on it was tremendous, and I thought I would follow up this month by providing some...

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4 min read

Do Your Employees Know Your Story?

Do Your Employees Know Your Story? by Ben Baker Every business is different. The question is, do your employees know why, how you are different, and...

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6 min read

Cybercrime: The Ultimate Brand Killer

Cybercrime: The Ultimate Brand Killer by Ben Baker Portions of this article first appeared in BCBusiness in July 2019 Given all the headlines about...

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4 min read

Are you wasting your money on promotional marketing?

Are you wasting your money on promotional marketing? by Ben Baker Photo Courtesy of Xperience PromotionsThis article has to start with a shout out to...

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4 min read

Are You Trustworthy?

Are You Trustworthy? by Ben Baker When you look in the mirror, do you see someone that is trustworthy? Would your clients, friends, family,...

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How to Create a Superior Customer Experience

How to Create a Superior Customer Experience by Ben Baker Customer experience is vastly different from customer service. Customer service deals with...

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Five Ways to Add Value That Do Not Cost You a Penny!

Five Ways to Add Value That Do Not Cost You a Penny! by Ben Baker As a consumer of insurance, I am tired of hearing about how every carrier can save...

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4 min read

Are You Managing the Expectations Of Your clients?

Are You Managing the Expectations Of Your clients? by Ben Baker I have just gone through the process of buying new insurance for my company. I...

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3 min read

Are You Listening to Your Clients?

Are You Listening to Your Clients? by Ben Baker Ben Baker February 15th 2019 Insurance, like every other industry, is racing to make sure it is...

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4 min read

Why Should People Care About Your Brand?

Why Should People Care About Your Brand? by Ben Baker Everyone has heard the proverb “if a tree falls in the forest, and no one is around to hear it....

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