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CX in a Post-Pandemic World by Ben Baker Photo by Andrea Piacquadio from Pexels If we want to capture the hearts and minds of our clients, stop being viewed as commodities, and instead be brands worth loving, excellent customer experience (CX) is...
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What is Your Vision for Your Future? by Ben Baker Businesses are born out of a belief that they can make a difference and make people’s lives better....
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Pivot, Shift or Change! by Ben Baker Photo by Austin Chan on Unsplash Crisis brings both anxiety and opportunity to the forefront. It is our job as...
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How To Setup Teams to Work From Home Successfully by Ben Baker image courtesy of www.pexels.com In the last twelve years, remote working has grown by...
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How to Target Different Segments as a Brand by Ben Baker www.pexels.com NEWSFLASH! Your customers are not homogeneous. They do not want the same...
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Speaking To Be Understood by Ben Baker photo courtesy of www.pexels.com The other night, my sixteen-year-old son and I became frustrated with each...
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Are You Throwing Money Away Recruiting? by Ben Baker (editor’s note: This article first appeared at https://www.carolroth.com/ – With permission from...
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Let’s Start The Year Off Right by Ben Baker image courtesy of Pexels.com The biggest question I ask all my clients this time of year is, what did you...
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Not Another 2019 Retrospective? by Ben Baker Photo by NordWood Themes on Unsplash It is December, and every writer out there is thinking what...
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Why Don’t We Start With Why? by Ben Baker image courtesy of www.pexels.com A decade ago, a relatively unknown, by the name of Simon Sinek, asked us...
