6 min read
Five lessons learned from a call center – don’t be afraid of starting front-line by Alicia Gross This article was originally published on LinkedIn and it’s reproduced here with permission from the author. March 13th, 2006 – I started my first “real”...
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5 min read
Help, I HATE my Hurricane Deductible by Will Kastroll This article originally published by the author on LinkedIn. Republished here with his...
5 min read
Understanding Declining Retention in the Insurance Industry by Antonio Canas 2019 video about this article, although the article is more in depth: I...
5 min read
Mentoring New Producers by Patrick Muscenti My first insurance sale involved an industrial company. The owner, Bill, was unhappy with his current...
3 min read
Help them fall in love with insurance by Antonio Canas I just got back from the first Millennials in Insurance Conference in New York City, organized...
2 min read
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Nicholas Lamparelli: Feb 18, 2018 12:00:00 AM
Profiles in Risk – E60: Trent Cooksley: Head of Open Innovation at Markel Corp – “Take The Bull By The Horns” by Nicholas Lamparelli Audio Player...
5 min read
My CPCU Journey by Aslea Bearden Like a lot of students in college, I didn’t really know what I wanted to do when I graduated. I liked marketing, but...
3 min read
Customer Service Grit by Travis Van Dyke It is hard work to delightfully interact with insured’s and brokers every day, call after call, minute after...
5 min read
What is Going to Happen to Personal Lines Insurance Agents? by David Stasie The average age of the U.S. insurance agent today is 59 years old. – holy...
3 min read
Equality in the Workplace – Stronger Together by Mark Pizzi I’m sometimes asked ‘Why is gender equality so important in the workplace?’ My response...
