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How to Create a Superior Customer Experience by Ben Baker Customer experience is vastly different from customer service. Customer service deals with a single point of engagement between the customer and your brand while customer experience delves...
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PiR – E159: Phil Palmer on Insurance Employment & The Talent Gap by Nicholas Lamparelli In this episode of Profiles in Risk, I spoke with Phil...
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A Brief Interview With Andreas Kleiner, CEO of American Modern Insurance Group (Connected Claims 2019 Conference Speaker) by Nicholas Lamparelli As...
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Do We Deserve A Boo!? by John Bachmann It’s easy to think we’re doing everything right when we stay in the safety of our nest. Sometimes we need to...
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In$urtech Rap! by Nicholas Lamparelli WORLD PREMIER MUSIC VIDEO from hot new artist C-Gold-Ru$h! About Nicholas Lamparelli Nick Lamparelli is a 20+...
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Reinventing A Veteran Insurance Professional by Larry Lipman Because of the potential profits that even the winning of a small regional market-share...
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PiR E158 – Chris Paradiso, on Branding – Be You, Be Real by Nicholas Lamparelli Be You, Be Real. In this episode of Profiles in Risk, I spoke with...
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Conversations at OnRamp 2019 by Amber Wuollet What technology can best help the industry move forward? How can InsurTechs succeed? What issues should...
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Watershed! 2019 Student Loan Repayment Benefit UPDATE by Jonathan Mentor he Student Loan Repayment Benefit is BIG NEWS lately and it’s no longer...
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PiR – E156: Dustin Lemick, CEO of BriteCo on The Disruption of Jewelry Insurance by Nicholas Lamparelli There are many issues that come up in...
