If you’ve ever seen one of my videos, you have most certainly heard me talking about this.
Telling our stories.
Talking about all the great things, not only across insurance, but specifically in Claims.
All too often Claims gets a tough reputation. But it’s not because we haven’t done our part to help so many folks through some of their toughest times.
No.
It’s because the people that tend to share their experiences are the people that have had a less than ideal experience.
So why can’t we do our part to better control the way people perceive us? And talk about all of the great things we see day in and day out in our roles.
To help us take up this journey during this episode of The Insurance Nerdery, I bring in my friends Steve Harvill of Creative Ventures, Jim Halpert of Dunder Mifflin Paper Company, and Shakira of…well, she’s Shakira, isn’t that enough?
About John Bachmann
Helping People Help People - that's John's true passion. As a Claims Leader in the insurance industry, he was able to live that passion through mentoring and coaching licensed insurance adjusters so that they were prepared to help customers and claimants through their most difficult experiences. He has been fortunate enough to lead award-winning teams of insurance professionals as well has been able to lead and participate in cross-functional capacities focusing on the improvement of the Customer Experience. He is currently on a mission to help improve upon the relationships between Carriers, Agencies, and Clients so that the Customer wins. He has been referred to as an "Insurance Nerd", "Claims Guy", and "Customer Experience Fan Boy" - and when asked John says he would have to agree! John also co-hosts "The Insurance Nerdery, an Insurance Nerds Production" which provides commentary about the insurance industry.
Helping People Help People - that's John's true passion.
As a Claims Leader in the insurance industry, he was able to live that passion through mentoring and coaching licensed insurance adjusters so that they were prepared to help customers and claimants through their most difficult experiences. He has been fortunate enough to lead award-winning teams of insurance professionals as well has been able to lead and participate in cross-functional capacities focusing on the improvement of the Customer Experience.
He is currently on a mission to help improve upon the relationships between Carriers, Agencies, and Clients so that the Customer wins.
He has been referred to as an "Insurance Nerd", "Claims Guy", and "Customer Experience Fan Boy" - and when asked John says he would have to agree!
John also co-hosts "The Insurance Nerdery, an Insurance Nerds Production" which provides commentary about the insurance industry.
