Profiles in Risk – E65: David Milton, CEO of TelaClaims – The Only Good Claim is a Closed Claim

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David Milton is the founder and CEO of TelaClaims, based in Florida. In this episode, we discussed the tech advancement of claims from an old paper-based system to a modern tech-based function. The mission of TelaClaims is to get claims closed properly as fast as possible. According to David, the only good claim is a closed claim and we discussed why that is. We also talked about what technologies are now being used in the claims adjustment process. We closed the conversation on the TelaClaims work culture and he offers free yoga and judo to his employees on the job site!

HOW TO CONNECT WITH DAVID MILTON:
LinkedIn
TelaClaims HomePage

MENTIONED IN THE PODCAST:
Licensing Course (LMS Course)

BOOKS:
Delivering Happiness by Tony Hsieh (founder of Zappos)
Insuring Tomorrow by Tony Canas and Carly Burnham

About Nicholas Lamparelli

Nick Lamparelli is a 20+ year veteran of the insurance wars. He has a unique vantage point on the insurance industry. From selling home & auto insurance, helping companies with commercial insurance, to being an underwriter with an excess & surplus lines wholesaler to catastrophe modeling Nick has wide experience in the industry. Over past 10 years, Nick has been focused on the insurance analytics of natural catastrophes and big data. Nick serves as our Chief Evangelist.