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2 min read
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Nicholas Lamparelli: Sep 8, 2026, 10:21:39 AM
The traditional insurance claims process is undergoing a significant transformation. A recent webinar titled Point of Receipt: Redefining Claims Risk...
2 min read
Sean Chou: Aug 6, 2026, 11:51:28 AM
The most consequential moments in a claim happen before the claim is ever opened. A demand letter lands in an adjuster's inbox at 4:47 PM on a...
4 min read
Cara Carlone: Jul 10, 2025, 8:14:49 PM
Not long ago, the work of a claims adjuster occurred quietly behind the scenes, often in cubicles, over the phone, or via email. Consumers had a...
2 min read
The Future of Insurance with Bryan Falchuk by John Bachmann We hear a lot about the hurdles and challenges that insurers face when they’re looking to...
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Agents, Can You Help Us…Again!? by John Bachmann I don’t think there’s a question that insurance agents are cornerstones of our communities. During...
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Should COVID-19 Claims Be Paid By Insurance? by John Bachmann There is no doubt about the major impact the coronavirus (COVID-19) is having on every...
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Coronavirus Got Me! by John Bachmann Do you think the media is overreacting and blowing this out of proportion? Do you think we’re not taking this...
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Who’s Going to DC? by John Bachmann No this is not going to be a political article to get Tony fired up. I’m talking about the 2020 PLRB Claims...
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Insurance Careers Month by John Bachmann February is Insurance Careers Month! I know I am so thankful for what Insurance has done for me. But I was...
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Do You Have Control? by John Bachmann There are so many outside factors that can impact our lives. And I’m not just talking about Claims. Or...
