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Insurance Trends, Ideas, & Analysis From Insurance Nerds

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1 min read

The Hidden Cost That’s Crippling Insurance—and What We Can Actually Do About It

Let’s be honest: most brokers and agency leaders didn’t get into this business to spend hours reconciling carrier statements. But here we are—in 2025—still toggling between PDFs, spreadsheets, and AMS systems trying to make the numbers add up. The...

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1 min read

Build Lasting Generational Wealth - The Get Ready Money Podcast with Tony Steuer

On this episode of The Get Ready Money Podcast, I spoke with Diana Kahn, attorney, speaker and coach about changing the way we think about money and...

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3 min read

The Art of The Pivot

One of my favorite questions to ask people is simple: Why did you choose your job or profession? I love hearing the answers. Some talk about...

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3 min read

The Great Unbundling: Insurance, Rewritten by Operators

This guest article from Michelle Bothe, first appeared HERE Welcome to the Great Unbundling Part 1. We’re in the early innings of what I call “The...

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4 min read

When Claims Go Viral: The Rise of Adjusters on SocialMedia

Not long ago, the work of a claims adjuster occurred quietly behind the scenes, often in cubicles, over the phone, or via email. Consumers had a...

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2 min read

Why decades of digital neglect may be a barrier to AI adoption

This spring’s insurance conference season provided one coherent theme: “AI is the future.” Executives discussed progress in testing and releasing...

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2 min read

How to Treat Sales Anxiety Like a Pesky Tag-Along

This guest article from Sheldon Snodgrass first appeared HERE Unsurprisingly, “On Anxiety” is the title of the first chapter of my book, "The Anxious...

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3 min read

Built to Flex: What Modern Insurers Can Learn from Netflix, Shopify, and Stripe About Policyholder Communication

Today’s most prominent (and prolific) companies achieved success by building intelligently upon aging foundations instead of utilizing a rip and...

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6 min read

Responsive Scaling: A Strategic Approach to Staffing in Insurance Organizations

Note: A webinar on this topic can be found at the end of this article Insurance organizations operate in a unique and challenging environment. As...

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3 min read

Customer Literacy and Digital Fluency: Why it must go beyond IT

Digital Literacy: The Digital Transformation Landscape By Meg McCormack, Paul Roderick CPCU ARM, Michael DeRoche, CPCU, and Kerry Macca Across the...

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