4 min read
CX in a Post-Pandemic World
CX in a Post-Pandemic World by Ben Baker Photo by Andrea Piacquadio from Pexels If we want to capture the hearts and minds of our clients, stop being...
4 min read
CX in a Post-Pandemic World by Ben Baker Photo by Andrea Piacquadio from Pexels If we want to capture the hearts and minds of our clients, stop being...
4 min read
Pivot, Shift or Change! by Ben Baker Photo by Austin Chan on Unsplash Crisis brings both anxiety and opportunity to the forefront. It is our job as...
1 min read
Hey #Insurance – Ep 62 – The Fancy Goldfish Principle by Antonio Canas Insurance</span> - Ep 62 - The Fancy Goldfish Principle" width="975"...
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Speaking To Be Understood by Ben Baker photo courtesy of www.pexels.com The other night, my sixteen-year-old son and I became frustrated with each...
5 min read
What do Insurance Producer Level Web Forms and the M1 Garand Rifle have in Common? by Carl Moulton Seriously, I’m not a warmonger, but there are...
4 min read
Let’s Start The Year Off Right by Ben Baker image courtesy of Pexels.com The biggest question I ask all my clients this time of year is, what did you...
4 min read
Not Another 2019 Retrospective? by Ben Baker Photo by NordWood Themes on Unsplash It is December, and every writer out there is thinking what...
3 min read
Why Don’t We Start With Why? by Ben Baker image courtesy of www.pexels.com A decade ago, a relatively unknown, by the name of Simon Sinek, asked us...
4 min read
How To Tell Your Story Creatively? by Ben Baker Last month I wrote an article for Insurance Nerds titled Do Your Employees Know Your Story? The...
1 min read
Hey #Insurance, Let’s Talk About Authenticity by Nicholas Lamparelli Insurance</span>, let’s talk about authenticity" width="975" height="548"...